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Uptime:
Our promise is to do everything commercially reasonable to keep the system running
24/7, 365.
Support
We provide email support and our
promise is to do everything commercially
reasonable to respond to issues within
just 24 hours.
Backups
The GlobalSightSaaS system is backed up on a daily basis and stored at Amazon S3.
Data Ownership
Customers own their data, including translation memory, terminology database, and content files,
and can download the data from GlobalSightSaaS at any time. |